What are the shipping costs?
The costs that must be paid in addition to the purchase price are the shipping fees.
1 to 10 collections: 2,00€
11 to 20 collections: 3,50€
+ than 20 collections: 12€
1 to 10 collections: 2,50€
11 to 20 collections: 5,00€
+ than 20 collections: 14€
1 to 10 collections: 3,00€
11 to 20 collections: 10,00€
+ than 20 collections: 20€
HélOui does not use proof of sending or system of control of follow-up of the mail.
The transfer of risks to the user occurs at the time when the ordered products are placed at the disposal of the delivery agent.
The sending by registered mail is proposed to the customers after the choice of the method of payment. These additional fees for the registered mail (6€) shall be born by the customer.
Beyond 20 collections, the sending by registered mail is included in the price of sending.
HélOui ships to which countries?
We ship worldwide to our customers.
What shipping method is used and how long will it take for me to receive my order?
You will receive your order within 5 days at the address of your choice. Deliveries occur on working days.
For shipping outside of Belgium, you will receive your order within 5 to 20 working days.